Privacy Policy

This following document sets forth the Privacy Policy for the ACT Websites website, www.actwebsites.com.au. ACT Websites is committed to providing you with the best possible customer service experience, and is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future ACT Websites customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of emails, websites, apps, functionality and/or your lost password and more!

In the course of delivering web design and related services, we may collect and access the following but are not limited to... :

  • Your name, business name, email address, and phone number

  • Website content you supply (text, images, logos, branding files)

  • Credentials or access to your website and related tools (e.g., hosting, domains, CMS logins)

  • Any other personal or business information you voluntarily provide during the course of our work together.

  • I also subscribe all clients and enquirersto my email newsletter list in order to communicate with everyone simultaneously in the one instance with important tips, tricks, updates, important news, discounts and business information. An unsubscribe option is linked at the bottom of my newsletter.

Confidentiality and Non-Disclosure

We respect your privacy and your client's privacy. We are committed to protecting personal information. Any email address, contact details, or personal information you provide, or private content seen by ACT Websites will be kept strictly confidential. We do not sell, rent, or share your personal data with third parties for marketing or any other purposes without your explicit consent, unless required by law.

All client communications, including email addresses and other identifying information is confidential. We take reasonable steps to ensure your information remains private and protected from unauthorised access, disclosure, or misuse.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. ACT Websites takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site.

Changes to this Privacy Policy
ACT Websites reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons ACT Websites reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Accessing This Website

For information about accessing this website, my refund policy and engaging with my services, view our Terms & Conditions.

Contacting us
ACT Websites welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us.

info@actwebsites.com.au