FAQ
Find answers to my most frequently asked questions
Frequently Asked Questions
How long does it take to build a website?
That depends on the scope of the project. While simple sites require 2-3 weeks - larger sites can take a bit longer to complete due to the sheer volume of work that can range from design, to the complexities involved to make them work hard for you, load fast and be secure online. View Website Starter Packages Here.
What happens during a Discovery Call?
What is a discovery call?
A discovery call is a short 15-minute conversation where we discuss your business, your goals, and what you need from your website. It helps us understand if we re a good fit and what solution would work best for you.
What will we talk about during the call?
- We ll cover a few key areas including: Your business and what you offer What you want your website to achieve (e.g. leads, bookings, credibility)
- Who your target audience is
- What s currently working or not working with your existing website (if you have one)
Will we discuss pricing on the call?
Yes, briefly. We ll talk about your general budget range so we can recommend a solution that aligns with your goals and expectations. A detailed quote is usually provided after the call.
Do I need to prepare anything?
No formal preparation is required, but it helps if you have a rough idea of: Your main services or offerings Your ideal customers Any websites you like the look or functionality of
What happens after the call?
After the discovery call, you ll receive a follow-up proposal outlining the recommended website structure, timeline, and investment based on what we discussed.
How long does the call take?
The call is usually 15 minutes and is designed to be quick, focused, and to the point.
What is the outcome of the call?
The goal is to determine if we re a good fit and to clearly understand your needs so the website can be planned properly from the start.
Will my website be mobile-friendly?
Absolutely! All modern websites are designed to be responsive, meaning they will work seamlessly on phones, tablets and desktops.
Will my website be SEO-friendly?
Yes, all websites are built with basic SEO best practices to help improve visibility on search engines. If you need an additional SEO boost now - or at a later date for your highly competitive niche, I offer various other SEO Services to improve your online visibility and performance.
Do you provide website maintenance?
Yes, ongoing maintenance (site care) can be provided to keep your website secure, updated and running optimally. View my maintenance plans here, which can be customised with addons, or you might like to create a completely custom plan to suit your business requirements.
Do you build Divi websites on WordPress.com?
Absolutely! You can install the Divi theme on WordPress.com if you're on one of their Business, Commerce, or Enterprise plans. Check out their pricing options!
This setup is fantastic for businesses that prefer not to worry about updates or hosting details—WordPress.com takes care of everything for you! Just a little heads-up, though: if you go this route, it can be tricky to move your website to another host later on. That's why I love building self-hosted websites! They’re flexible and can grow with your business, plus you can easily switch hosts without starting from scratch. It’s all about building on a solid foundation!
Click here to learn about the Divi Theme.
Do you work with shared hosting?
That's right. My web care services are optimised for shared hosting environments. This ensures every website I manage runs on a consistent, secure, and well-supported setup. For most service-based websites, shared hosting offers everything you need—speed, reliability, and affordability—without unnecessary complexity. It also makes it easier for me to manage security, backups, and maintenance efficiently on your behalf.
Do you charge by the hour?
Yes, I do for some things as others have a set price.
Can I update the website myself?
Yes, mostly. My websites are built with user-friendly content managment systems, allowing non-techs to easily update text, images and pages. I provide basic training videos to my clients - so they can learn how to do simple updates and swap out images.