WordPress FAQ



What is WordPress?

WordPress is a powerful content management system (CMS), is typically used in combination with a registered domain name and a paid web hosting plan to create beautiful websites. This type of WordPress site is known as a ‘self-hosted” site.  At least 30% of the world’s business websites are created on self-hosted WordPress sites.

WordPress is easy to learn and support is available. No coding experience is required for content management. WordPress is scalable enough to grow as your business grows. WordPress allows the user to add pages, features, and functionality as required. Design options are endless with the use of WordPress themes to style the appearance of a website. WordPress can be used to create a landing page, blog, online stores, classifieds, music websites, gaming sites, online learning sites, business websites and the list goes on. If you can think of it, WordPress makes it possible. Self-hosted WordPress sites are also portable, as they can be migrated from one web hosting provider to another.

The differences between WordPress.org and WordPress.com


What does WordPress cost?

WordPress is an open-source software that is free to download from WordPress.org.  However for you to create a live site visible on the internet, you will need to purchase a web hosting plan and to register domain name.  You may opt to create your own WordPress site, or to hire a professional to do the work for you.  Request your no-obligation quote.

How Do I add A Page or Post?

WordPress makes it easy to add your own pages or ‘blog’ posts for adding content.

Pages: Log into the WordPress Dashboard, choose Pages>add new, Name your page, add your content and save your page in draft mode until it’s ready to be published.

Posts: Add a new ‘blog‘ post using your dasbhoard>posts>add new.  Write your post, name your post, and save it in draft mode until your post is ready to be published.

On your pages and posts, the addition of other information will be required before going live. Depending if you’ve created page or post, adding more information other than your content is required. Such as: an excerpt, a featured image, meta description, categories and tags. Depending on the SEO plugin used, options to add more information will vary, such as the use of keywords etc. to make pages and posts search engine and social media friendly.

Can I Import My Blog Posts From Other Sites?

Content can be imported from one WordPress blog to another, or from various platforms to WordPress. Here are the instructions on how to do it.

How Do I Change My Theme?

A WordPress theme changes the style of your WordPress website. The theme itself can be changed by logging onto the WordPress Dashboard>Appearance>Themes>Add New.  There you will be able to upload your own  theme file in *.zip format, or to choose from free WordPress themes available on the WordPress.org list.

The next step is to activate the theme you have chosen.  Not recommended doing this on a live site. Consider, placing your site on maintenance mode, (with a plugin) while you work on it. Be sure to check every page before going live again as your site appearance will typically need some tweaking after activating a new theme.

For the more technically minded, the safest methods of testing a new theme are away from the live site on a local machine or on a staging site.

How Do I Update My Plugins?

Sign in to the dashboard> Go to Plugins> Installed plugins.  There you will see a list of highlighted plugins requiring an update, with a linked option to update them.

Individual Plugin Updates: Simply click on the ‘update’ link to update your plugin. 

Bulk Updates: In the plugin column located at the top of the plugins list, click the tick box, and choose the ‘update’ option in the dropdown menu, then press the ‘apply’ button to start the updates. 

Your website will be in ‘maintenance mode’ until all the updates have been installed.

How Do I Install A Plugin?

‘Installing a plugin is easy. From the WordPress dashboard go to plugins> add new.

From there you will be able to conduct a search for a plugin, or you’ll be able to upload a previously downloaded plugin.

For your website security, be careful to select reputable and compatible plugins with your version of WordPress that have had loads of previous downloads and are also highly rated. Also note the plugin creator which may come in handy for researching your plugin.

Once you have selected your plugin, install and activate it. 

Plugin configuration is required. If the plugin settings are not easy to configure, you may wish to conduct an internet search to locate the plugin documentation from the vendors website. Search for “how to set up (plugin name by vendor’s name) on WordPress.”



How Do I Add or Edit A Menu?

Your WordPress navigation menu has links to various pages. To add a new menu or to edit an existing menu log into your WordPress Dashboard>Appearance>Menus.

  • To create a new menu: Click the ‘create a new menu’ link at the top of the page and name it.
  • Add/remove menu items: Add pages, posts, categories and tags that you’ve already published, or use the custom links option (which is great to link to other websites) using the options on the left side of the screen. Click the “remove” link on the menu item to remove it.
  • More from WordPress.org on Navigation Menus.

How Do I Change My Password or User Name?

Passwords can be changed by logging into the WordPress dashboard> users> all users. 
There you will find your existing user name with a linked option underneath for editing your password. Be careful to take note of your new password.
While user names in WordPress cannot be changed, creating a new user name and password can be done. You may decide to use this method to replace your old login details. 
WARNING – When creating your new user it is CRUCIAL that you give yourself an admin access level as the website administrator. Any other access level has restrictions that will disable your ability to perform certain tasks on your site. So be extra careful. 
Once your new login credentials have been created with an administrator access level, you may wish to delete the old user by going into in the dashboard, using the same method as above for access. 

More information about resetting your password on WordPress.org.

What Version Of WordPress Am I Using?

Log onto the WordPress dasbhoard. 

Scroll to the bottom of the screen.

The WordPress version can located on the very bottom right of your screen.

How Can I Change My Theme Fonts?

Log in to the WordPress Dashboard.

Go to Appearance>Customize>General Settings>Typography

Select your font type and sizes, customise your colour, line height and more.

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