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WordPress Maintenance & Site Care Plans

Select from 3 plans, or ask about creating a custom plan to suit your business needs.

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WordPress SITE CARE

TO MANAGE YOUR WORDPRESS UPDATES

My ultimate goal is to partner with individual subscribers to make sure that their website runs well, is secure, optimised, backed up, and is up-to-date for their peace of mind.

Best Security Practices

Since WordPress security relies heavily on the regular updates of the WordPress core, theme and plugins, it’s highly recommend doing this every week to ensure your site stays airtight and secure. 

Boost Performance & Protect

Get ready to boost your website’s performance and protect it from potential vulnerabilities with our comprehensive maintenance services. Choose one to suit your budget & your needs.

 

WordPress Maintenance Plans

Paying maintenance clients get a 10% Discount off all other services. 

By signing up for Maintenance Plans you agree to the terms and conditions located at the bottom of this page..

 

Frequently Asked Questions

Canberra WordPress Web Design and Help

Does website maintenance have a contract period?

No contracts are required for my maintenance plans. They’re month to month, so you can cancel anytime with a 30-day notice.

If you prefer a contract with an annual payment plan, I’m able to set that up for your peace of mind.

Is there a setup fee?

There is a separate setup fee for the Premium Plan. This is to set up the Keyword Rank Monitoring service which boosts your website’s visibility on the search engine for competitiveness.

Why I Charge This Fee?

The setup work takes a couple of days to complete.  SEO work requires research for the best results when adding keywords to your webpages, restructuring your web page content, adding keywords and tweaking your SEO plugin data.  Then tweaking them on my app to outrank your competition and there’s also testing time.

Premium Plan First Payment: Setup fee plus 1 month service up front = $500 (discounted for this plan) + $149 = $649.

Then $149 per month payable after services are conducted on the 20th of the following month or the next possible weekday.

 

What are my payment options?

For your convenience, I offer two payment options for maintenance and keyword ranking plans.

  1. DIRECT DEBIT:  The customer may set up a direct debit in their bank account for payments to clear in my account by the 19th of each month. Services are carried out on the 20th of each month (or the next available business day). 
  2. INVOICING: I can invoice you after the work has been complete. This option is only available for the Simply Updates and Advance care plans.

Simply let me know which method your prefer and if you have any questions.

What if I miss a payment?

Note: If you happen to miss two payments, your service may be cancelled. Don’t worry though, I’ll send you an email beforehand giving you the option to either reinstate the service or to confirm the cancellation. 

For non-replies the service will be automatically cancelled.  However, I love keeping you informed to make sure you’re always in the loop and have all the options available to you. Let me know if you have any questions or concerns!

I recommend setting up direct debit with your bank to be deducted before or around the 15th of each month, to clear in my account before the 19th.

If you prefer making easy recurring credit card payments with Stripe, please note there’s a 2.9% surcharge.

What is not included as part of Maintenance?

New pages, new functionality, larger website redesigns or redevelopment service are not included.  Also anything that is not listed as part of my maintenance care plans are not included.

 

Which Plan Do I Choose?

How to choose a plan based on on what site you have and what youre needs are.

Basic Care – Suitable for static sites that don’t receive a lot of traffic, and have no added functionality other than a contact form. No tech support is included in this plan.

Advanced Care – Suitable for Low-medium traffic sites that require the extras like performance and security scans. 30 minute  tech support is in cluded in this plan.

Premium Care – Suitable for Online stores and Woocommerce sites and for entrepreneurs who want a full premium services, Keyword Ranking to boost their websites visibility on the search engine and rank higher on search engine result pages, links monitoring, downtime monitoring and a Google statistics report included in with the monthly report. 1 hour of tech support is usually sufficient to fix any problems which may presnt themselves during the service.

NOTE: These plans are not suitable for multisite or custom WordPress framework builds.

 

Terms & Conditions

  • Greyed out services within the above pricing tables are not available within that maintenance plan.
  • Keyword Rank Monitor is used as part of the Premium plan to boost your search engine visibility and ranking. I will tweak your keywords and webpages to ensure your pages rank higher on the search engines for your best 100 keywords. This service measures your ranking against your biggest and closest competitors for those keywords.  
  • Only active paying maintenance clients are entitled to the 10% discount which will be reflected on their invoices.
  • PHP updates and repairs for issues found during maintenance checks are conducted on an ‘as needed’ basis’ as part of my Ad Hoc support.
  • Tech Support is non-accumulative and expires monthly. It only applies to resolving technical errors found for those thing listed within the client’s plan during maintenance.
  • All support work exceeding allocated time within the plans will be invoiced at the current hourly support rate. Client’s approval will be sought prior to carrying out work that exceeds the support time allocated to their plan.
  • Plans can be customised to suit the client’s needs by adding services as extras. Pricing will increase by adding ‘extras’ to customised plans. Get in touch to discuss your options.
  • Content management is fast and efficient. Available as an extra service and it is billed at an affordable hourly rate.
4 Critical WordPress Updates

4 Critical WordPress Updates

WordPress, is a leading content management system (CMS) boasting 35% of the web. WordPress is safe for business use if the website is kept up-to-date and regularly...

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